A few years ago, Samsung introduced a “Samsung Repair Bus” service in Germany, essentially a repair center on wheels. Now the company is bringing it back with plans for a near country-wide expansion.
Samsung Repair Bus Service Expansion
Initial Phase
To start, this month the service will cover the cities where the Euro Football Championship games are held:
- Berlin
- Munich
- Dusseldorf
- Frankfurt
- Hamburg
- Cologne
Upcoming Expansion
By the end of this year, the service will expand to cover the 15 largest cities in Germany, including:
- Hannover
- Stuttgart
- Leipzig
- Dortmund
- Essen
- Bremen
- Dresden
- Nuremberg
- Duisburg
Future Plans
By the end of 2025, the Samsung Repair Bus will reach all German cities with over 20,000 citizens.
How It Works
The service is pretty simple. You order a visit from this page where you can pick a convenient time and address. The bus arrives and performs necessary repairs with original Samsung parts. This includes screen and battery replacements, but the team can also help people with software updates and data backups, great for less tech-savvy individuals.
Samsung Repair Bus Cost and Coverage
Warranty Repairs
If the repair is covered under warranty, you will just have to pay a €20 Premium Service fee.
Non-Warranty Repairs
Otherwise, it’s the fee plus the cost of the repair. Note that the service covers not just smartphones, but also tablets. In some cases, a repair is not possible. But if the device can be repaired, the process usually takes an hour.
Conclusion
What do you think? Is this mobile service a good idea or do you prefer to visit repair centers in person? Would you like to see the Samsung Repair Bus in other countries too?
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