Apple has updated its warranty policy, reclassifying hairline cracks on iPhones and Apple Watches as accidental damage. This means these types of cracks are no longer covered under the standard warranty, a shift from the previous policy where such repairs were free if there was no visible point of impact.
What Changed?
Previously, hairline cracks—those appearing without a noticeable impact point—were repaired free of charge. This courtesy still applies to iPads and Macs, but iPhones and Apple Watches have been excluded from this benefit. Apple Stores and Apple Authorized Service Providers have been instructed to follow the new guidelines, effective immediately.
The Role of AppleCare+
For those with AppleCare+, accidental damage is covered. For example, instead of paying $380 for a screen replacement on an iPhone 15 Pro Max, the cost drops to just $29. However, AppleCare+ requires a subscription fee:
- Monthly: Starting at $3.99 for an iPhone SE (3rd generation) and going up to $9.99 for iPhone 15 Pro models.
- Two-Year Plan: Ranges from $79 to $199 depending on the model.
AppleCare+ with Theft and Loss protection comes at a higher cost:
- Monthly: Starts at $7.49 for an iPhone SE (3rd generation) and goes up to $13.49 for iPhone 15 Pro models.
- Two-Year Plan: Ranges from $149 to $269 depending on the model.
Cost Breakdown for AppleCare+
| Device | AppleCare+ Monthly | AppleCare+ 2 Years | AppleCare+ with Theft and Loss Monthly | AppleCare+ with Theft and Loss 2 Years |
|---|---|---|---|---|
| iPhone 15 Pro, iPhone 15 Pro Max | $9.99 | $199 | $13.49 | $269 |
| iPhone 15 Plus, iPhone 14 Plus | $8.99 | $179 | $12.49 | $249 |
| iPhone 15, iPhone 14, iPhone 13 | $7.99 | $149 | $11.49 | $219 |
| iPhone SE (3rd generation) | $3.99 | $79 | $7.49 | $149 |
The Implications and Future
It’s unclear why Apple made this policy change or how long the free repair option for iPads and Macs will remain. As a precaution, using a screen protector on your iPhone is highly recommended to avoid costly repairs.
Final Thoughts
This policy change underscores the importance of considering AppleCare+ for your iPhone or Apple Watch. While the subscription adds to the overall cost of owning these devices, it significantly reduces the financial impact of accidental damage.
